THE SERVICE & FEE

The Service

Principally there are 2 kind of collection service :

1) Out of Court Collection

The aim of this service is to collect the debt / credit from the debtor without involving law enforcement institution such us court or police. We have a proven practical strategy and skill to encourage, push or force the debtor pay its debt / credit to the clients. This service is consist of several actions including :

1) Documents examination	10) Warning letter 2
2) Debtor preliminary research	11) Final warning letter
3) Collection strategy design	12) Collection correspondences
4) Credit notification letter	13) Collection field visit
5) Collection call	14) Notification of legal action
6) Collection message	15) Payment security
7) Collection invitation meeting	16) Settlement arrangement
8) Collection effective negotiation	17) Payment monitoring
9) Warning letter 1	18) Legal action advice

2) Collection Litigation

The Debt / Credit

The debt / credit is determined as an obligation (which could be value into a sum of money) of a debtor which have been overdue but have not yet fully paid or performed to the creditor. We are able to collect any kind of debt / credit which include ;

Commercial debt	Damage
Overdue invoice	Costs
Tax invoice	Repurchase agreement (REPO)
Debit note	Undelivered good / service
Interest	Broken performance
Penalty	Service fee
Lease / Rental Fee	Unliquidated cheque or giro
Financing	Success fee
Installment	Broken promise
Reimbursement

The Fee Arrangement

As in line with our vision to help companies to maintain the cash flow and the growing of the business by eliminating the bad debt / credit, we provide a VERY FLEXIBLE AND ADJUSTABLE fee arrangement to meet the budget and the need of the company. We ensure that our fee arrangement is the most competitive fee on the excellent service standard.

We provide 3 kinds of fee arrangement:

1) Retainer Basis

The retainer arrangement provides the most competitive fee for commercial credit collection service. This arrangement is very suitable for a company who has a bad receivable issue in daily business activity such as manufacturer, distributor, banking and finance company. There are 2 (two) kinds of fees we propose in this arrangement, which are :

Retainer Fee

The retainer fee is the professional fee paid each month to maintain our credit collection service to the company. Retainer fee will cover unlimited credit collection case and unlimited coverage area within the Retainer Period.

Success Fee

The success fee is always calculated based on the collected credit or account receivable. The company shall not paid any success fee should there is no amount collected by us. The percentage of success fee is determined from the maturity age of credit / account receivable, which start from 2,5% until 10%.

2) Project Basis

The project basis arrangement is suitable for the company who has a specific bad credit / account receivable issue. By this arrangement the Company will only have to pay the professional fee for each case assigned to us, beside the success fee. The professional fee and the success fee we propose in this arrangement is as follow :

Professional Fee

The professional fee is the fee shall be paid by the company to cover our credit collection service on the specific project or case.

Success Fee

3) Fully Success Fee Basis

The fully success fee basis arrangement is suitable for the company who has a specific credit / account receivable issue and would like to reduce the financial risk from unsuccessful credit collection case. By this arrangement the Company is not necessary to pay the professional fee, but only to pay the success fee should the credit successfully collected.